At ColorMagic Aerosol, customer satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase.
Return Eligibility
Returns are accepted only if:
- The product received is damaged, defective, or incorrect
- The return request is made within 3 days of delivery
- The product is unused and in its original packaging
Customers must provide clear photos or videos of the damaged or incorrect product while requesting a return.
Non-Returnable Items
We do not accept returns for:
- Used or partially used products
- Products damaged due to improper handling or misuse
- Orders placed incorrectly by the customer
- Minor color variations caused by screen settings or lighting
Return Process
To request a return, customers must contact our support team with order details and proof of the issue. After verification, our team will provide further instructions regarding the return or replacement process.
Refund Policy
Approved refunds will be processed within 5–7 business days after the returned product is received and inspected. Refunds may be issued through the original payment method or another suitable method as decided by the company.
Replacement Policy
In cases of damaged or incorrect products, we may offer a replacement instead of a refund depending on product availability.
Shipping Charges
Shipping charges are generally non-refundable unless the issue is caused by an error from our side.
Cancellation Policy
Orders can only be canceled before shipment confirmation. Once the order is shipped, cancellation requests may not be accepted.
Contact Us
For return, replacement, or refund assistance, contact us:
Phone: +91 9795769999 / +91 7905631623
Email: colormagicindia986@gmail.com